InsightsBriefings
Brought to you before you need it. Undated on purpose — these answer questions that don't expire.
Six briefings.
· 14 min
Every chatbot you have used runs on one idea from 2017. It is a good idea, and it comes with a bill that grows the longer you talk. Once you can see the bill, most of what is happening in AI right now stops looking arbitrary.
· 8 min
The customer service agent didn’t malfunction. That’s the part worth sitting with.
· 6 min
A quiet inversion in computing — the network stops being a necessary inconvenience.
· 12 min
Autocomplete that can look back, decide what mattered, and keep going for paragraphs.
· 8 min
Prompting stops being command and becomes conversation — one human mind and one statistical one.
· 7 min
Gutenberg’s press looked ordinary too. The case for calling this a printing-press moment, and the case against.
Elsewhere in Insights.
I built two speech tools for an audience of one. What they taught me was where the line sits between a tool you invoke and a tool you use.
Cinema staged inside the machine rather than in front of it.
A rescue dog, an aggressive cancer, and a man who refused the first closed door. AI didn’t replace the expertise — it got him to it.
When a sentence can conjure a picture, the question stops being whether it’s possible and becomes whether it still means anything.